main01

SOCIAL MEDIA RISK MONITORING

Our expert team of social media sleuths are standing by and ready to deliver assessment, monitoring and risk mitigation advice.

 

OUR SERVICES

  • Monitoring and Assessment of change in public opinion relevant to your business

    • Escalating controversies, protest calls, negative changes in public opinion, high-risk discussions

    • Dangerous, threatening, or offensive content

    • Malicious links posted on social accounts

    • Scams targeting your business and customers

    • Fraudulent accounts / fake websites impersonating your brand

  • Preemptive monitoring – Engaging prior to any planned changes happen in your business

  • Identification of threat groups likely to target your business specifically

  • Providing security and risk-mitigation advice in response to our findings

  • Supporting your Marketing, Risk Management, Planning/Strategy, and Customer Experience teams

  • Takedowns - hiding, blocking, and removing malicious or offending content and enforcing service terms

WHAT WE MONITOR

  • Common Social Media networks

  • Review Portals

  • Dark Web

  • Focused on spaces where your business is active – based on presence, strategy, demographics, and other parameters

HOW WE DO IT?

  • Capture your needs

    • What’s happening?

    • How soon?

    • What do we know so far?

  • Identify – Social Listening

  • Analyze

  • Report

  • Inform / Act

We offer regular routine reporting of threats, as well as, support through emergencies, anomalies and surges. Our packages vary depending on your needs, contact us today to get a quote.

CONTACT US

Thanks for submitting!