SOCIAL MEDIA RISK MONITORING

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Our expert team of social media sleuths are standing by and ready to deliver assessment, monitoring and risk mitigation advice.

 

OUR SERVICES

• Monitoring and Assessment of change in public opinion relevant to your business

  • Escalating controversies, protest calls, negative changes in public opinion, high-risk discussions

  • Dangerous, threatening, or offensive content

  • Malicious links posted on social accounts

  • Scams targeting your business and customers

  • Fraudulent accounts / fake websites impersonating your brand

• Preemptive monitoring – Engaging prior to any planned changes happen in your business

• Identification of threat groups likely to target your business specifically

• Providing security and risk-mitigation advice in response to our findings

• Supporting your Marketing, Risk Management, Planning/Strategy, and Customer Experience teams

• Takedowns - hiding, blocking, and removing malicious or offending content and enforcing service terms

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• Online Risk Profile Assessment – Senior Management and Public Officials

  • Review and analysis of social media and online presence

    • Identify problematic data which is being shared (Phone numbers, address information, family members details, travel plans, itineraries etc.)

    • Investigate sources of shared data (Friends, family, faith groups, itinerary sharing, public facing agendas, data aggregator websites, real estate listings etc.)

    • Provide guidance on clean up and removal of information being shared
       

• Protective Intelligence Support

  • Threat monitoring

    • Complete a review of social media and online threats

  • Investigate

    • Complete a social media scan of individuals or groups that represent potential threats

    • Provide an overview and assessment of the risk

    • Interview the subject and related parties

    • Build a mitigation/safety plan

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WHAT WE MONITOR

• Common Social Media networks

• Review Portals

• Dark Web

• Focused on spaces where your business is active – based on presence, strategy, demographics, and other parameters

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HOW WE DO IT?

• Capture your needs

  • What’s happening?

  • How soon?

  • What do we know so far?

• Identify – Social Listening

• Analyze

• Report

• Inform / Act

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We offer regular routine reporting of threats, as well as, support through emergencies, anomalies and surges. Our packages vary depending on your needs, contact us today to get a quote.

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